Speak From The Heart: How To Communicate Effectively And Compassionately
Many times we talk to someone we want to convince, to whom we want to be liked, but we do not know who he really is, how he reasons, how he reacts to our words. This is the big problem we experience every day at work, at school, in social relationships and sometimes even with friends and family.
To communicate successfully it is not necessary to be a psychologist, but it is necessary to know the interlocutor, to understand his gestures, his expressions, as well as, of course, verbal and non-verbal language. In short, it is necessary to know how to listen, see and "feel" others. Difficult? Less than you think: there are exercises, tests and practical examples that will allow you to develop this ability. The authors, specialists in these problems, will guide you gradually and effectively.
You have to start with yourself, you have to learn to listen to yourself, to understand and then to avoid your mistakes, to transform distracted listening into "empathetic" listening, to make others feel comfortable and satisfied with you when they are with you. But never stop at words alone.